Introduction to Support Work
Introduction to Support Work

Course Description
The Introduction to Support Work online course is designed for individuals interested in pursuing a career in support work and making a positive difference in the lives of others. This course provides foundational knowledge on key topics such as person-centred care, effective communication, different types of disabilities snd common mental health disorders. Learners will explore the roles and responsibilities of support workers, learn strategies to promote empowerment and independence, and gain insights into the National Disability Insurance Scheme (NDIS).
Course Delivery
This course is 100% online with no time limit, allowing learners to complete the course at their own pace. There is a quiz at the end of the course to assess your understanding of the material. Upon successfully completing the course and passing the quiz, learners will receive a certificate of completion, demonstrating their commitment to fostering a more inclusive environment for all individuals.
Course Cost
The course cost for enrolment is $40, which includes GST.
CHCPRT025 - Identify and Report Children and Young People at Risk
CHCPRT025 - Identify and Report Children and Young People at Risk
Course Description
This 100% online course covers performance outcomes, skills and knowledge required to identify children and young people who are at risk and report in line with legislative requirements. This work occurs within legislative and policy frameworks and carries a duty of care responsibility. This unit applies to workers in a range of job roles providing services to children and young people including in community services and health contexts.
Course Delivery
The flexible format of the course means that you can log in as many times as required to complete the course - you do not need to complete the course all in one sitting. Learning content is provided in an online format within the course. The assessment component consists of multiple-choice questions, written questions, student self-video assessments and Child Protection Concern/ Disclosure Record forms.
Please note: You will be required to make two (2) videos of yourself, verbally explaining the required assessment outcome. Work your way through each of the sections below. All sections must be completed.
A certificate will not be issued until all online work has been completed and an Assessor has conducted the final checks. Please allow a minimum of 3 business days for your assessor to complete the final checks, after which your statement of attainment will be issued.
Course Cost
$150 per enrolment inc GST.
Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909
Non-Accredited Mental Health Support
Non-Accredited Mental Health Support
Course Description
This 100% online Mental Health Support course is designed to enhance awareness about the psychological challenges that can affect anyone, whether they are experiencing mental health concerns themselves or supporting others who are. It is suitable for all individuals seeking to understand and address these challenges effectively. This course provides a supportive space where your experiences are acknowledged and your well-being is prioritised.
Throughout this course, participants will learn how to identify common mental health disorders and recognise their signs and symptoms, and understand when and how to refer someone to professional help. This online course is ideal for a variety of individuals, including individuals seeking personal development, caregivers and family members or community workers and volunteers.
Overall, this Mental Health Support course can provide valuable information and skills for anyone interested in understanding mental health better and support themselves and others.
Course Delivery
This course is Self-Paced and 100% online. It is expected participants complete this course within 2-3 hours (depending on experience levels). This can be completed over a number of sessions as your course progress will be saved. It is expected to complete all learning and assessment activities within six (6) months of enrolment. Failure to complete all requirements may result in your enrolment being disabled/cancelled.
Course Cost
$60 per enrolment inc GST.
Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909.
Online First Aid for Parents and Carers
Non-Accredited Online First Aid For Parents And Carers
Course Description
This Non-Accredited Online First Aid For Parents And Carers Course provides essential knowledge and practical skills to help parents and caregivers respond to common first aid situations involving children and infants. This course is designed to equip individuals with the confidence to manage emergencies at home or in caregiving environments, ensuring the safety and well-being of children in their care.
Throughout this course, participants will learn how to recognise and respond to a range of first-aid scenarios, including choking, burns, allergic reactions, fever in children, bleeding, fractures and how to manage and respond to more serious emergencies until professional help arrives.
This online course is ideal for parents, guardians, babysitters, and carers who want to ensure they are prepared for emergencies without the need for formal accreditation.
Course Delivery
This course is Self-Paced and 100% online. It is expected participants complete this course within 2-3 hours (depending on experience levels). This can be completed over a number of sessions as your course progress will be saved. It is expected to complete all learning and assessment activities within six (6) months of enrolment. Failure to complete all requirements may result in your enrolment being disabled/cancelled.
Course Cost
$60 per enrolment inc GST.
Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909.
Introduction to Down Syndrome
Course Overview
This course is all about understanding Down Syndrome and how to support people with it. You'll learn what Down Syndrome is, the different strengths and challenges people might have, and how to communicate in ways that work best for them. We'll cover how to create inclusive spaces, support families, and understand their legal rights. By the end, you'll know how to be a great advocate and help make a difference in their lives.
Diabetes Management & Blood Glucose Testing
Diabetes Management & Blood Glucose Testing
Our Diabetes Management and Blood Glucose testing Online Course provides a summary of diabetes, including types of diabetes, causes, signs and symptoms and the effects it can have on an individual’s health and lifestyle. We will also cover diabetes management strategies including the importance of continuous glucose monitoring and practical skills such as blood glucose testing. This course is ideal for healthcare professionals currently working with or looking to work with individuals living with diabetes. You will develop the skills, knowledge and confidence to provide effective and person – centred care and promote healthy lifestyle choices and well-being
Dementia Care
Course Overview
Our online Dementia Care Workshop provides an overview of dementia, including signs and symptoms, causes and an understanding of how dementia affects the brain and behaviour. It is perfect for healthcare professionals looking to expand their expertise in caring for individuals with dementia. We’ll cover practical skills for providing compassionate and person-centered care, including behavioural management techniques and activities for promoting engagement and well-being.
Course Learning Outcomes
This online workshop is designed to provide participants with a comprehensive understanding of dementia care principles, skills, and strategies that can be applied in real-world situations. By the end of this workshop, participants will have an understanding of the basics of dementia, identify common symptoms and behaviours, develop communication strategies and promote person-centred care. Participants will explore the challenges faced by caregivers of individuals with dementia and strategies for managing stress, enhancing self-care and will gain an understanding of legal and ethical considerations.
Epilepsy & Midazolam Administration
Course Overview
Welcome to the Epilepsy & Midazolam Administration training workshop. This online workshop is designed to provide individuals with essential knowledge about epilepsy, the various types of seizures, their causes, signs and symptoms and the administration of Midazolam. This workshops aims to educate individuals on appropriate first aid measures to take during a seizure and will learn about the indications for Midazolam administration, the correct dosage, route and proper techniques for safely administering the medication. By completing this online workshop, individuals will gain valuable skills and confidence in recognising and responding to seizures effectively, as well as administering Midazolam correctly when necessary.
Course Learning Outcomes
- Overview of epilepsy, types of seizures, triggers and causes.
- First Aid guidelines for managing seizures.
- Understanding when to administer Midazolam.
- Safety considerations and potential side effects of Midazolam
- Duty of care & roles and responsibilities of carers.
Medication Assist
Course Overview
Welcome to the Assisting Clients With Medication Management training workshop. This online workshop is designed to provide caregivers/support workers with essential knowledge and skills to effectively assist clients with their medication needs. Through this course, you will learn about the roles and responsibilities involved in medication management, proper medication administration techniques, safety protocols, communication strategies, and best practices for ensuring medication adherence. By the end of the course, you will be equipped with the knowledge and techniques needed to support clients in safely and confidently managing their medications.
Course Learning Outcomes
- Explain the importance of understanding medication information and safety precautions.
- Identify common types of medications and their uses.
- Demonstrate proper techniques for administering medications, such as dosage calculations and medication administration routes.
- Discuss potential side effects and adverse reactions of different medications.
- Explain the importance of medication adherence and how to support clients in managing their medications effectively.
- Identify strategies for safe storage and disposal of medications.
- Demonstrate effective communication skills when discussing medication information with clients.
- Understand legal and ethical considerations related to assisting clients with medication management.
Stoma Care Management
Course Overview
This course covers the essentials of stoma care, including effective communication with clients and caregivers, understanding different types of stomas, and the anatomy and physiology behind them. Participants will learn to provide confident, compassionate care, address physical and emotional needs, and access resources for ongoing education and support.
Learning Outcomes
- Develop effective communication skills to engage with clients and caregivers
about stoma care and management. - Identify resources and educational materials for continuous learning and support in stoma care.
- Confidently & competently provide care and education for individuals with stomas.
- Address and support the physical and emotional needs of individuals with stomas.
- Understand and identify different types of stomas and their indications.
- Explain the anatomy and physiology of the digestive and urinary systems.